Monday, October 20, 2014

Feedback and criticism

The difference in the way we choose to evaluate will show in the results.  In the past, before we knew Choice Theory, we used what was called then, "Constructive Criticism".  Dr. Glasser called that phrase the most offensive oxymoron of all.  What about the result?  Those on the receiving end had to stuff their thoughts and feelings, and I doubt anyone had any idea of how to make things "more right".
At Atkinson Family Services we work very hard at learning and using evaluation, both individually and in our groups.  We use feedback and evaluation; which reports what happened or what was left out.  We use this information to make a better plan.  Everyone feels good about that.
Criticism, on the other hand places a value judgement on the situation and/or persons involved. Nothing improves under those circumstances.  No one knows how to make things better.
  We are using a Choice Theory book called LEADERSHIP SIMPLE, by Steve and Jill Morris.You can find more information on their website; ww.choiceworks.com.

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